Privacy Policy
At craftsbypriyanka.com("we", "us", "our"), we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website or purchasing our products, you agree to the terms outlined in this Privacy Policy. Please review it carefully to understand how your personal information is collected and managed.
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1. Personal Information We Collect
We collect personal information that is necessary to provide you with our products and services. This may include:
- Contact Information: Name, email address, postal address, phone number.
- Payment Information: Credit card details, billing address, and other payment-related information.
- Account Information: Username, password, and purchase history if you create an account with us.
- Technical Information: IP address, browser type, cookies, and information related to your browsing behavior on our website.
- Other Information: Any other details you provide to us voluntarily, such as preferences or special requests.
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2. How We Collect Personal Information
We collect personal information in the following ways:
- When you place an order through our website.
- When you create an account with us.
- When you subscribe to our newsletters or marketing communications.
- When you contact our customer service team.
- Through cookies and tracking technologies when you browse our website.
3. How We Use Your Personal Information
We use your personal information to:
- Process and fulfill your orders, including shipping and handling.
- Communicate with you regarding your purchases, account, or customer service inquiries.
- Provide you with marketing and promotional materials (if you’ve opted in).
- Improve our website, products, and customer service experience.
- Comply with legal obligations and resolve disputes.
We will only use your personal information for the purposes stated above or as required by law. If we need to use your information for any other purpose, we will seek your consent.
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4. Disclosure of Personal Information
We may disclose your personal information to third parties in the following circumstances:
Service Providers: We may share your information with third-party service providers who assist with order fulfillment, payment processing, IT services, and marketing. These providers are required to protect your information and only use it for the specific services they provide.
Legal Obligations: We may disclose your information if required by law, to enforce our terms and conditions, or to protect our rights, property, or safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner.
We do not sell or rent your personal information to third parties for marketing purposes.
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5. Security of Personal Information
We take the security of your personal information seriously and implement appropriate measures to protect it from misuse, loss, unauthorized access, modification, or disclosure. This includes using SSL encryption for transactions and maintaining secure servers. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
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6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies help us remember your preferences, track your shopping cart, and analyze website traffic. You can disable cookies in your browser settings, but this may affect the functionality of our website.
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7. Marketing Communications
If you have opted in to receive marketing communications, we may use your contact details to send you updates, promotions, and news about our products. You can unsubscribe from these communications at any time by following the unsubscribe link in the email or contacting us directly.
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8. Accessing and Updating Your Information
You have the right to access and update your personal information. If you wish to review or correct your details, you can do so by logging into your account on our website or contacting our customer service team. We will respond to such requests within a reasonable timeframe.
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9. International Transfers
We may transfer your personal information to service providers located outside of Australia, such as cloud storage providers. In such cases, we ensure that these providers comply with the Australian Privacy Principles or are subject to similar privacy laws that provide adequate protection for your information.
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10. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will delete it promptly.
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11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and the "Effective Date" will be updated. We encourage you to review this policy periodically.
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12. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:
craftsbypriyanka.com]
Email: [info@craftsbypriyanka.com]
By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as outlined above.